Are you looking for a career in FMCG sales with one of the world’s most trusted brands? Here’s your chance! Unilever, a global leader in consumer goods, is now hiring Customer Service Officers in Jabalpur for its Ice Cream Division. This is an excellent opportunity for ambitious candidates to step into the fast-paced FMCG industry and build a rewarding career in channel sales.
📌 Job Role: Customer Service Officer (CSO)
Location: Jabalpur, Madhya Pradesh
Division: Ice Cream (FMCG)
Industry: Channel Sales / Customer Relationship Management
Company: Unilever
📝 Job Description
As a Customer Service Officer at Unilever, your key responsibilities will include:
- Managing channel sales and distributor relationships in Jabalpur.
- Driving ice cream product sales across FMCG retail outlets.
- Monitoring secondary sales and ensuring achievement of monthly targets.
- Building strong relationships with retailers, distributors, and wholesalers.
- Ensuring visibility and availability of Unilever ice cream products.
- Executing promotional campaigns and ensuring compliance at the ground level.
This role is perfect for individuals with strong sales skills, communication abilities, and a passion for FMCG growth.
🎯 Eligibility Criteria
To apply for this role, you should have:
✔ Bachelor’s degree in Business, Marketing, or a related field.
✔ Minimum 1–3 years of FMCG sales experience (Ice cream/dairy preferred).
✔ Strong negotiation and relationship-building skills.
✔ Ability to work independently and manage channel partners.
✔ Good knowledge of MS Office tools.
💰 Salary & Benefits
- Competitive salary as per industry standards.
- Attractive incentives and performance bonuses.
- Opportunity to work with one of the largest FMCG companies in the world.
- Career growth in the Ice Cream Division of Unilever.
🔗 How to Apply?
Interested candidates can apply directly from Unilever’s official career page:
👉 Or check similar FMCG Jobs on DostX: Latest FMCG Jobs in India
🌍 Why Join Unilever?
Unilever is a pioneer in the FMCG industry with iconic brands across food, beverages, personal care, and home care. Working here means being part of a team that values sustainability, innovation, and growth. The Ice Cream Division is one of the fastest-growing segments, offering exciting opportunities for sales professionals.
❓ FAQs
Q1. What is the job role of a Customer Service Officer at Unilever?
👉 A CSO manages channel sales, distributor relationships, and retail visibility for Unilever’s ice cream products in Jabalpur.
Q2. Is FMCG sales experience mandatory for this role?
👉 Yes, candidates with at least 1–3 years of FMCG sales experience are preferred.
Q3. What is the location of this job?
👉 The job is based in Jabalpur, Madhya Pradesh.
Q4. Where can I find more FMCG job updates?
👉 You can find the latest updates on DostX Jobs.


