About Vedantu
Vedantu is a LIVE online learning platform that connects students with India’s best teachers for interactive sessions. Our goal is to make education accessible, engaging, and effective through technology-driven personalized learning experiences.
Best for: Passionate communicators with a flair for managing relationships and ensuring student success in the online education ecosystem.
Job Overview
| Role | Student Account Manager |
|---|---|
| Company | Vedantu |
| Location | Remote (India) |
| Type | Full-Time |
| Experience | 1–3 years |
Key Responsibilities
- Build trust-based relationships with parents and maintain high satisfaction levels.
- Proactively resolve parent concerns and queries to ensure retention and loyalty.
- Meet monthly Net Promoter Score (NPS) targets through effective engagement.
- Drive upsell, renewals, and cross-sell opportunities to boost account growth.
- Coordinate with teachers, sales, tech, and operations teams to ensure student success.
- Present performance reports and data insights to support decision-making.
Qualifications
- Bachelor’s degree in Business, Operations, or a related field.
- 1–3 years of experience in Account Management, Customer Success, or similar roles.
- Strong verbal and written English communication skills.
- Empathetic, proactive, and highly organized professional.
- Ability to thrive in a fast-paced, evolving environment.
Why Join Vedantu?
- Opportunity to be part of one of India’s top edtech startups.
- Flexible remote work environment with growth potential.
- Contribute to the academic success of thousands of students.
- Collaborative team culture focused on innovation and impact.
How to Apply
- Prepare your updated resume.
- Click “Apply Now” once the countdown ends.
- You will be redirected to Vedantu’s official application form.
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