Amazon is hiring an IT Services Support Specialist for its global corporate team. This is a virtual/remote opportunity ideal for early-career IT professionals ready to support Amazon’s fast-paced digital operations. Join one of the world’s most innovative companies shaping the future of global tech services.
Location: Hyderabad / Bangalore / Chennai – India (Remote) | Type: Full-Time | Job ID: 3032236 | Category: IT Support & Engineering
Job Overview
| Position | IT Services Support Specialist |
|---|---|
| Company | Amazon |
| Work Type | Remote / Work from Home |
| Education | Bachelor’s Degree (CS/IT) or Equivalent Experience |
| Experience | 1+ Years in Corporate IT Support |
Key Responsibilities
- Deliver technical support to Amazon corporate employees globally.
- Handle service tickets via web chat, phone, and internal platforms.
- Troubleshoot Windows, macOS, Linux, and various hardware setups.
- Log customer interactions with detailed, clear documentation.
- Support repair guidance, SOPs, and outage escalations.
- Work on 15–25 cases per day while ensuring quality support.
Skills & Qualifications
- Strong communication and analytical problem-solving skills.
- Experience with Windows 10, Mac OS X, or Linux platforms.
- Familiarity with support tools, ticketing systems, and SLA targets.
- Comfortable working independently and in team-based settings.
- Knowledge of thermal printers, scanners, handheld terminals.
- Willing to work flexible shifts, including weekends/holidays.
Why Join Amazon?
- Be part of a global leader in tech innovation and cloud solutions.
- Gain exposure to Amazon’s IT infrastructure and tools.
- Work from home with consistent learning opportunities.
- Inclusive, global work environment with fast career growth.
- Competitive pay, benefits, and employee-friendly policies.
How to Apply
- Click the “Apply Now” button below.
- Visit the official Amazon career portal to complete your profile.
- Submit your updated CV and complete assessments if required.
- Wait for HR communication regarding interviews or next steps.
About Amazon
Amazon is one of the world’s most customer-centric companies, with a culture driven by invention, ownership, and operational excellence. With global opportunities and world-class technology, Amazon is where your ideas become reality.
Disclaimer: This listing is curated by RojgarAI.com for informational purposes only. We are not affiliated with Amazon’s recruitment team. Always apply via the official Amazon career portal.
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