About Concentrix:
Concentrix is a global technology and services leader, driving customer experience innovation for over 130 Fortune Global 500 companies. With a presence in 40+ countries and 440K+ professionals, we deliver smart, high-performance CX solutions across industries.
🚀 Ideal for job seekers with strong communication skills, passion for helping people, and interest in building a rewarding career in customer service.
Job Overview
| Position | Customer Service Representative |
|---|---|
| Company | Concentrix |
| Location | Gurgaon, Haryana (Work from Office) |
| Job Type | Full-Time |
| Category | International BPO / Voice Process |
Key Responsibilities
- Respond to customer queries via inbound/outbound calls.
- Provide accurate information and solutions for client issues.
- Document conversations in CRM tools with clarity.
- Maintain service level agreements and meet KPIs.
- Follow scripts and comply with company policies and data privacy.
Skills & Qualifications
- Minimum 12th pass or graduate in any field.
- Excellent spoken English and a customer-first mindset.
- Ability to handle pressure and multitask effectively.
- Willingness to work in rotational shifts (including night shifts).
- Basic knowledge of computers and typing proficiency.
Why Join Concentrix?
- Great career growth with global brand exposure.
- Health benefits including ESI & medical insurance.
- Learning and development programs.
- Diverse, inclusive, and employee-first culture.
- Attractive incentives and performance recognition.
How to Apply
- Wait for the 10-second countdown below to finish.
- Click on “Apply Now” to open the official Concentrix application page.
- Complete the form with valid personal and professional details.
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Disclaimer: This job post is created and verified by RojgarAI. We do not charge any fees or conduct hiring interviews. All applications must be submitted through the official Concentrix portal.
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