Deltek is hiring a Senior Support Services Analyst for a remote role in India. If you’re passionate about enterprise-level support, technical troubleshooting, and cross-functional collaboration, this is the opportunity to grow with a global leader in project-based software.

Job Overview

Key Responsibilities

• Resolve complex technical issues and support enterprise-level clients.
• Act as a subject matter expert and escalation point for technical concerns.
• Coordinate with Engineering, Cloud Ops, and Product Management teams.
• Perform in-depth root cause analysis and propose sustainable solutions.
• Contribute to documentation, testing, and process improvement.
• Mentor junior analysts with technical guidance and skill development.

Required Skills

• 7–8 years of software application or infrastructure support experience.
• Strong knowledge of web technologies, APIs, SSO, networking, and SQL/Oracle DBs.
• Excellent troubleshooting, communication, and problem-solving skills.
• Adaptability to 24/7 rotational support environment.
• Ability to collaborate across global teams and departments.

Why Join Deltek?

• Work for a global leader in project-based ERP solutions.
• Inclusive, values-driven company culture recognized by Glassdoor, Forbes, and others.
• Opportunities for learning, growth, and making a real impact.
• Remote-first flexibility for a healthy work-life balance.

How to Apply

1. Click the “Apply Now” button below.
2. You’ll be redirected to Deltek’s official career portal.
3. Submit your application and resume.
4. Check your email for further communication from the hiring team.

Disclaimer

Note: This listing is published by RojgarAI.com for informational purposes only. We are not affiliated with Deltek’s recruitment team. Always apply through the official company website.