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Policybazaar is Hiring: On-site Customer Service Representative (0–4 Yrs, Gurugram)

Policybazaar is Hiring: On-site Customer Service Representative (0–4 Yrs, Gurugram)

About Policybazaar

Policybazaar.com is India’s leading online insurance aggregator, dedicated to educating and empowering customers with access to insurance and financial products. Headquartered in Gurugram, it’s a part of PB Fintech, also owning Paisabazaar.com.

Best for: Customer-focused communicators with 0–4 years of experience, seeking stable on-site roles in Gurugram.

Job Overview

RoleCustomer Service Representative
CompanyPolicybazaar.com
LocationGurugram, Haryana (On-site)
TypeFull-Time
InterviewWalk-in Only (Sector 44, Gurugram)
Experience0–4 Years
Salary₹2.5 – ₹3.6 LPA

Key Responsibilities

  • Respond to customer inquiries via phone, email, and chat.
  • Provide details about products, services, and insurance plans.
  • Assist with decision-making and offer the best coverage options.
  • Maintain accurate records and logs of all interactions.
  • Handle complaints professionally and efficiently.
  • Collaborate with teams to ensure customer satisfaction.

Qualifications

  • 0–4 years of experience in customer service or sales.
  • Excellent verbal and written communication.
  • Comfortable under pressure with good conflict resolution skills.
  • Basic computer literacy and CRM tool familiarity.
  • High School Diploma (Bachelor’s preferred).

Working Conditions

  • 6-day working week.
  • No virtual interviews – walk-ins only.

How to Apply

  1. Update your resume with relevant communication/sales experience.
  2. Click “Apply Now” after countdown ends to apply via LinkedIn.
  3. Walk in directly at Sector 44, Gurugram if eligible.

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Disclaimer: This job is listed by Policybazaar.com. We are not involved in the selection process. All applications must be made through the official link or in-person at the company’s location.

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