Tech Mahindra is hiring for the position of Customer Support Associate – Chat Process. This is a remote, non-voice opportunity suitable for freshers and experienced professionals fluent in Hindi, Bengali, and English.

Job Responsibilities

• Resolve customer queries through live chat support only (non-voice).
• Ensure accurate and timely responses in accordance with quality standards.
• Work schedule includes 9.5 hours login with a 1-hour break.
• Planned leaves are not allowed during the first 3 months.
• Minimum required typing speed: 30 WPM with 90% accuracy.

Eligibility Criteria

• Minimum educational qualification: 12th Pass (Higher Secondary).
• Proficiency in Hindi, Bengali, and English is mandatory.
• Candidates must be comfortable working in rotational shifts.
• Open to both freshers and experienced candidates.

System Requirements (Mandatory)

• Operating System: Windows 10 or above
• RAM: Minimum 8GB
• Processor: Intel i5 / Ryzen 5 or higher
• Internet Speed: Minimum 20 Mbps broadband connection
• Equipment: USB headset and webcam

Important Instructions

1. The interview will be conducted via Google Meet.
2. Exact timing and link will be shared on the official Telegram channel.
3. We do not charge any fees for job applications or interviews.
4. Please read the complete job description before applying.

Disclaimer

This job post is published by RojgarAI.com for informational purposes only. We are not affiliated with Tech Mahindra’s recruitment team. All applications must be submitted through the official channels. We do not charge any fees for job applications, shortlisting, or interviews.