About Wing Assistant
Wing Assistant is a rapidly growing global company helping businesses build world-class teams and automate their operations. We’re redefining the future of work by connecting talented remote professionals with companies worldwide.
Best for: Customer-focused professionals with excellent English skills and prior support experience, ready to work remotely on US shifts.
Job Overview
| Role | Customer Service Representative |
|---|---|
| Company | Wing Assistant |
| Location | Remote (India) |
| Type | Full-Time |
| Shift | Graveyard Shift (US Work Hours) |
| Experience | 1+ Year in B2C or B2B Support |
Key Responsibilities
- Handle inbound and outbound calls efficiently.
- Resolve customer concerns and ensure satisfaction.
- Maintain records and customer account updates.
- Follow communication guidelines and policies.
- Engage proactively with customers to build trust.
- Perform ad hoc administrative support tasks.
Qualifications
- Minimum 1 year of customer service experience.
- Excellent English communication (B2 level or higher).
- Proficiency with VoIP, cloud tools, and CRMs.
- Experience with MS Office, Google Calendar, etc.
- Strong time management and attention to detail.
- Available to work night shifts aligned with US time zones.
Technical Requirements
- USB Noise-Canceling Headset and Working Webcam.
- Main + Backup Computer (1.8GHz, 4GB RAM minimum).
- Primary Internet: 25 Mbps+ (wired); Backup: 10 Mbps+.
Benefits
- Performance-Based Incentives & Job Stability.
- Paid Training & Upskilling Opportunities.
- 100% Work-from-Home with a Supportive Team.
- Holiday Pay, Overtime Pay, and Career Growth Paths.
How to Apply
- Ensure your resume highlights customer service and communication experience.
- Click “Apply Now” once the countdown ends.
- You’ll be redirected to Wing Assistant’s official application portal.
Note: Only candidates based in India will be considered. No application fees required.
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Disclaimer: This hiring is for Wing Assistant. RojgarAi.com is not involved in the recruitment process or selection. Please apply directly through the official link provided.
